Fast online diagnosis and efficient, reliable remote problem solving by experienced experts from KARL MAYER's own ranks - KARL MAYER offers its warp knitting customers all this through its new support innovation service4you. This offer for 'next-level' after-sales support celebrated its successful premiere at ITMA 2023 in Milan. Its components - Welcome Desk and Ticket System - were the focus of many conversations during the international textile machinery trade show. This for good reason.
service4you is initially offered from KARL MAYER's sites in Obertshausen and China. A worldwide rollout will follow later.